LEADERSHIP DEVELOPMENT COURSE

DECISION ANALYSIS

Learning and applying various frameworks, like the 7 steps of decision-making. The leadership development 'First Step'.

LISTENING AND VALIDATION

Training on active listening and validation, crucial skills for effective communication and building a strong team. A critical leadership development class

CONFLICT RESOLUTION

Training leaders with the skills to manage and resolve disputes effectively within their teams. This is an important leadership development class that is often overlooked.

ARMORED LEADERSHIP

At Brubaker Quality Control, we see what that armor does behind the scenes: it breaks trust, hides operational truth, and triggers a slow talent bleed.

BUSINESS ETHICS

Training Ethical decision-making to foster a strong ethical culture within organizations. A leadership development class in ethics is a foundation for leaders

STAFF EVALUATIONS

Training covers methods for assessing employee performance, identifying areas for improvement, and providing constructive feedback

COMMUNICATION / THE FEEDBACK LOOP

One of the most important aspects of leadership development training.

This class teaches strategies for giving and receiving constructive feedback include clear communication, promoting a growth mindset, and cultivating a feedback-rich culture.

STAFF MOTIVATION

Key areas include understanding employee motivation, fostering open communication, providing effective feedback, and building a culture of trust and recognition.

Employees who are engaged and find purpose in their work are more likely to go the extra mile for customers, leading to higher satisfaction rates and loyalty.

EMPATHY AND PERSPECTIVE

This leadership development class is a necessity for a 'Human-Centered' approach. This leadership development class is focused on empathy and perspective to equip leaders with the skills to understand and respond to the emotions and viewpoints of others, fostering stronger relationships, improved communication, and more effective decision-making.